Privacy Policy

Last updated: August 1, 2026

SunnyTimesGifts respects your privacy. This Privacy Policy explains what information we collect when you visit SunnyTimesGifts.com, place an order, create an account, submit personalization details, or contact us. It also explains how we use, disclose, and protect that information.

Information We Collect

We may collect information that you provide directly to us, including:

  • Your name

  • Billing and shipping addresses

  • Email address

  • Telephone number

  • Account login information

  • Order and transaction details

  • Product selections and personalization instructions

  • Photographs, artwork, names, dates, wording, or other information submitted for a personalized product

  • Messages, questions, reviews, or other information you send to us

We may also automatically collect certain technical information when you use our website, including:

  • IP address

  • Browser and device information

  • Operating system

  • Pages viewed

  • Links clicked

  • Referring website or search source

  • Approximate geographic location

  • Date, time, and duration of visits

  • Cookie identifiers and similar technical information

How We Use Your Information

We may use your information to:

  • Process, fulfill, and ship orders

  • Create personalized or custom products

  • Provide order confirmations and shipping updates

  • Create and manage customer accounts

  • Respond to questions and customer-service requests

  • Process cancellations, replacements, or refunds

  • Verify transactions and prevent fraud

  • Improve our website, products, and customer experience

  • Analyze website traffic and performance

  • Maintain business, accounting, tax, and transaction records

  • Protect the security and integrity of our website

  • Comply with legal and regulatory obligations

Orders and Checkout

When you place an order, we collect the information needed to process the transaction, prepare your products, deliver your order, and provide customer service.

This may include your name, contact information, billing address, shipping address, products ordered, personalization details, order total, payment status, and shipping information.

Payment Information

Payments are processed through the payment providers offered during checkout.

Payment providers may collect and process your payment details, billing information, transaction amount, and other information necessary to authorize and complete your purchase.

SunnyTimesGifts does not directly store complete credit or debit card numbers. Payment providers process payment information according to their own privacy policies and security practices.

Personalized Products

Information submitted for personalized or custom products may include names, dates, wording, photographs, artwork, design requests, or other content.

We use this information to create, review, and fulfill your order.

Please submit only photographs, artwork, names, and other content that you own or are authorized to use. Do not submit unnecessary sensitive personal information.

Personalization files and instructions may be retained for a reasonable period after the order is completed to provide customer service, address order concerns, maintain transaction records, or assist with an authorized reorder.

Cookies and Similar Technologies

SunnyTimesGifts.com may use cookies and similar technologies to:

  • Keep products in your shopping cart

  • Remember account and checkout preferences

  • Maintain website security

  • Support essential store and checkout functions

  • Measure website traffic and performance

  • Understand how visitors use the website

  • Improve website content and functionality

Some cookies are necessary for the website, cart, account, and checkout to function properly. Other cookies may be used for analytics or other non-essential purposes.

Where available or required, visitors may manage non-essential cookies through the website’s cookie-consent controls. You may also block or delete cookies through your browser settings.

Disabling essential cookies may prevent some website features from working correctly.

Google Analytics

SunnyTimesGifts may use Google Analytics to understand how visitors find and use our website and to improve our products, content, and customer experience.

Google Analytics may collect information such as:

  • Pages viewed

  • Links clicked

  • Approximate geographic location

  • Browser and device information

  • Referring websites or search sources

  • Date, time, and duration of visits

  • Interactions with website features

  • Cookie identifiers and other pseudonymous identifiers

Google Analytics may use first-party cookies and similar technologies to distinguish visitors and sessions.

Information collected through Google Analytics may be processed by Google according to Google’s own privacy practices.

SunnyTimesGifts does not intentionally send names, email addresses, mailing addresses, telephone numbers, payment information, personalization content, or other directly identifying customer information to Google Analytics.

Where required or available, visitors may manage analytics cookies through our cookie-consent controls or through their browser settings.

Disabling analytics cookies will not prevent you from browsing the website or placing an order.

Customer Accounts

If you create a customer account, we store the information you provide in your account profile.

This may allow you to:

  • View current and previous orders

  • Save or update addresses

  • Manage account information

  • Access other account features

You are responsible for keeping your password confidential. Please contact us if you believe your account has been accessed without authorization.

Reviews and Public Content

If you submit a product review or other public content, the review, display name, rating, photographs, and other information you choose to provide may be visible to website visitors.

Do not include private, confidential, or sensitive personal information in a public review.

We may moderate or remove content that is unlawful, abusive, misleading, unrelated to the product, or otherwise inappropriate.

How We Disclose Information

We may disclose information to service providers that assist us with operating SunnyTimesGifts, including:

  • Website hosting and ecommerce providers

  • Payment processors

  • Shipping carriers and fulfillment providers

  • Email and order-notification services

  • Google Analytics and other analytics providers

  • Website security, backup, and fraud-prevention services

  • Accountants, legal advisers, and other professional service providers

  • Government agencies or authorities when disclosure is legally required

These providers may receive only the information reasonably necessary to perform their services or meet applicable legal obligations.

We may also disclose information when necessary to protect our rights, prevent fraud, enforce our website policies, investigate security concerns, or comply with a valid legal request.

Sale of Personal Information

SunnyTimesGifts does not sell personal information in exchange for money.

We may disclose information to service providers and technology providers as described in this Privacy Policy. Depending on where you live, certain disclosures involving analytics or advertising technologies may be treated differently under applicable privacy laws.

If our data practices change, this Privacy Policy and any required privacy choices will be updated accordingly.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Order and transaction records may be retained for up to seven years when needed for accounting, tax, dispute-resolution, fraud-prevention, and legal purposes.

Customer-account information may be retained while the account remains active. Some information may remain in transaction records, security logs, backups, or records that we are legally required to maintain.

Personalization information and customer-service correspondence may be retained for a reasonable period to complete orders, resolve concerns, document transactions, or assist with authorized reorders.

Information that is no longer reasonably needed may be deleted, anonymized, or securely disposed of.

Your Privacy Choices and Rights

Depending on where you live, you may have the right to request:

  • Access to personal information we maintain about you

  • Correction of inaccurate information

  • Deletion of certain personal information

  • A copy of certain information

  • Information about how your personal information is used or disclosed

  • Withdrawal of consent where processing is based on consent

Some requests may be limited when information must be retained for completed transactions, accounting, taxes, fraud prevention, dispute resolution, legal claims, or other lawful business purposes.

To submit a privacy request, contact us through our Contact Us page. Please include enough information for us to identify your records and understand your request.

We may need to verify your identity before completing a request.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, alteration, loss, misuse, or disclosure.

However, no website, internet transmission, or electronic-storage system can be guaranteed to be completely secure.

Please use a strong, unique password for your account. Do not send complete payment-card details or other highly sensitive information through ordinary email or our contact form.

Third-Party Websites and Services

Our website may contain links to websites, services, or platforms operated by third parties.

SunnyTimesGifts does not control and is not responsible for the privacy practices, security, availability, or content of third-party websites.

Review the privacy policy of any third-party website before submitting personal information.

Children’s Privacy

SunnyTimesGifts.com is intended for a general audience and is not directed to children under 13.

We do not knowingly collect personal information directly from children under 13.

If you believe that a child has submitted personal information through our website, please contact us so we can review and remove the information when appropriate.

Changes to This Privacy Policy

We may update this Privacy Policy when our website features, service providers, business practices, or legal obligations change.

The revised policy will be posted on this page with an updated “Last updated” date.

We encourage visitors to review this page periodically.

Contact Us

For questions about this Privacy Policy or requests concerning your personal information, please contact us through our Contact Us page.